Effective Date: 09-02-2026
Refunds are handled transparently and fairly.
1. Accommodation & Experiences
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Refund eligibility depends on the cancellation timeline mentioned at the time of booking.
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Some bookings may be non-refundable, clearly stated during checkout.
2. Product Purchases
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Products once shipped are not eligible for refunds unless damaged or incorrect.
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Any issues must be reported within 48 hours of delivery with proof.
3. Processing Time
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Approved refunds will be processed to the original payment method.
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Refund timelines depend on your bank or payment provider.
4. Non-Refundable Cases
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No-shows
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Bookings cancelled outside the eligible refund window
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Services already availed